Has the order I made in the online Store been shipped?
It takes 5-7 business days to receive an order once it is made in our Online Store.
To check the status of your order, if you registered or already had a Livescribe account and logged in when you placed the order:
- Access http://store.livescribe.com/.
- Scroll down to the bottom of the window and on the blue bar under "YOUR ACCOUNT" click on "Order History".
- Enter your email address/password and click "Login".
The status of your order will display under the "Order Status" column.
NOTE: If you used "Checkout as Guest" when you placed your order, you will not be able to check the status online. In your firstname.lastname@example.org email, let us know the order number from the order confirmation email we sent and we will look up the status for you.