I installed Mac Livescribe Desktop but when I double-click the Livescribe Desktop icon in the Applications folder the icon flashes but nothing happens.
If you installed Mac Livescribe Desktop successfully but then try double-clicking the Livescribe Desktop icon in the Applications folder and the icon flashes but nothing happens, the software will not run if you are using a Mac that does not have an Intel based processor and/or your Mac OS version is not 10.5.5 or later.
To verify the system information, please click the Apple icon in the upper left of your desktop and select "About This Mac".
- If the version that displays is not 10.5.5 or later, you will need to upgrade your Mac OS to install Livescribe Desktop on that Mac. You will need to contact www.Apple.com for assistance if you decide to upgrade your operating system.
- If your Mac Processor does not include "Intel" in the description you will not be able to run Livescribe Desktop on that machine. Livescribe Desktop is only compatible with Macs that have an Intel based processor.